Terms & Conditions

1. Acceptance of Terms

By visiting our website, submitting a form, contacting us, or using our services, you confirm that you are legally eligible to enter into this agreement and that you accept all terms stated here.

• These terms apply to all users, including visitors, clients, partners, and contributors.
• Our services are primarily intended for business and professional use.

2. Use of Website & Services

You agree to use our website and services only for lawful purposes. You must not:

• Violate any applicable laws or regulations
• Attempt to harm, disrupt, or misuse our website or services
• Upload or transmit malicious code, spam, or harmful material

Any misuse may result in suspension or termination of access.

3. Services & Scope of Work

We provide digital marketing and related services such as SEO, paid advertising, social media marketing, and website-related solutions.

The scope of work is limited to what is clearly discussed and agreed upon in writing (proposal, email, or agreement). Any additional work outside the agreed scope may require extra time and cost.

4. Accuracy of Information

Information provided on our website is for general informational purposes only. While we try to keep content accurate and updated, we do not guarantee completeness, accuracy, or timeliness.

Any reliance on website content is at your own risk.

5. Pricing & Service Changes

• Service pricing is subject to change without prior notice
• We reserve the right to modify, suspend, or discontinue any service at any time
• We are not liable for any changes, suspension, or discontinuation of services

6. Payment Terms & Service Suspension

7. Client Responsibilities

Clients agree to:

• Provide accurate, complete, and timely information
• Share required access (ad accounts, website, analytics, etc.)
• Approve content, creatives, and campaigns on time

Delays or incorrect information from the client side may impact performance or timelines, for which we are not responsible.

8. Third-Party Platforms & Tools

Our services may involve third-party platforms such as Google, Meta (Facebook/Instagram), analytics tools, or other software.

We do not control these platforms and are not responsible for:

• Platform policy changes
• Account suspensions or bans
• Algorithm updates
• Technical or service disruptions

Use of third-party tools is at your own discretion and risk.

9. No Guarantee of Results

Digital marketing outcomes depend on multiple factors beyond our control. We do not guarantee:

• Rankings, leads, sales, or revenue
• Specific performance metrics or ROI

We commit to using best practices, but results may vary.

10. Intellectual Property

All content, strategies, creatives, reports, and materials developed by us remain our intellectual property unless otherwise agreed in writing.

You may not copy, resell, or reuse our materials without prior written permission.

11. User Submissions & Feedback

Any feedback, suggestions, ideas, or content shared with us may be used by us for business or marketing purposes without obligation or compensation, unless agreed otherwise.

You are responsible for ensuring that any content you submit does not violate third-party rights or laws.

12. Privacy & Personal Information

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use personal information.

13. Prohibited Activities

You must not use our website or services to:

• Break any law
• Infringe intellectual property rights
• Spread false, misleading, or harmful information
• Collect or misuse personal data of others
• Attempt to bypass website security

Violation may result in immediate termination of services.

14. Disclaimer & Limitation of Liability

Our services and website are provided on an “as is” and “as available” basis.

We do not warrant that:

• Services will be uninterrupted or error-free
• Results will meet expectations

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

15. Indemnification

You agree to indemnify and hold harmless Groxdigital from any claims, losses, or damages arising from:

• Your misuse of our services
• Violation of these Terms
• Violation of applicable laws or third-party rights

16. Termination

We may suspend or terminate access to our services at any time if these Terms are violated. Termination does not affect obligations or payments due prior to termination.

17. Service Cancellation, Notice & Refund Policy

18. Severability

If any part of these Terms is found unenforceable under law, the remaining provisions shall remain valid and enforceable.

19. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, with jurisdiction in New Delhi.

20. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.